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Häufig gestellte Fragen

Verloren Ihr Lizenzschlüssel?
How to activate Screenpresso PRO?
How to deploy Screenpresso?
Eingebauter Editor
2
How to copy a drawing element in the editor?
What are the .presso files?
Andere
Installation
6
How to deploy Screenpresso?
How to activate Screenpresso PRO?
Lizenzierung
How to install Screenpresso?
How to uninstall Screenpresso?
How to update to the latest version of Screenpresso?
Lizenzierung
42
How to activate Screenpresso PRO?
Installation
Can I use the free version at the office?
How many licenses do I need?
Upgrades
Is payment secured?
Upgrades
How to transfer a license?
How to retrieve my activation key/license key?
Can I order using a Purchase Order?
Upgrades
What are the minimum system requirements?
Andere
How long does it take to get the license?
Are updates included?
Upgrade Policy
Upgrades
Andere
9
What are the .presso files?
Eingebauter Editor
What are the minimum system requirements?
Lizenzierung
Which folders are used?
When does Screenpresso connect to the Internet?
Is Apple Mac OS X supported?
Memory usage?
Bildschirmfoto
4
Why my screen turns BLACK when I start a screen capture?
Fehlerbehebung
Can I change ‘PrintScreen’ shortcut key?
How to change default image’s definition (DPI)?
Why my screen captures are yellowish?
Fehlerbehebung
Fehlerbehebung
14
Why my screen turns BLACK when I start a screen capture?
Bildschirmfoto
Why my screen captures are yellowish?
Bildschirmfoto
Screenpresso crashes at startup, what should I do?
Screenpresso does not start with windows
What are the installed .Net versions?
Why shortcut [print screen] key does not always work?
Network issue under Windows XP?
Screenpresso interface is huge (displayed too big on the screen)
How to recover recorded video files?
Videoaufnahme
The request was aborted: Could not create a SSL/TLS secured channel
I have Windows 8 but cannot use "Direct MP4 recording"?
Videoaufnahme
I can’t convert my video?
Videoaufnahme
Recorded sound is garbled?
Videoaufnahme
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Videoaufnahme
Upgrades
19
How many licenses do I need?
Lizenzierung
Is payment secured?
Lizenzierung
Can I order using a Purchase Order?
Lizenzierung
Upgrade Policy
Lizenzierung
Videoaufnahme
9
How to recover recorded video files?
Fehlerbehebung
I have Windows 8 but cannot use "Direct MP4 recording"?
Fehlerbehebung
I can’t convert my video?
Fehlerbehebung
Why is the screen dimmed outside of the recording area ?
Recorded sound is garbled?
Fehlerbehebung
Can I record a movie?
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Fehlerbehebung
Is sound recording supported?
Why recorded videos are converted?
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