{"componentChunkName":"component---src-templates-support-page-js","path":"/de/support/black-screen/","result":{"data":{"post":{"htmlAst":{"type":"root","children":[{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Your antivirus might be protecting you against unwanted screen capture so you should add "},{"type":"element","tagName":"strong","properties":{},"children":[{"type":"text","value":"Screenpresso.exe"}]},{"type":"text","value":" to the white list or disable screen capture protection."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"If using TeamViewer, uncheck "},{"type":"element","tagName":"strong","properties":{},"children":[{"type":"text","value":"Show black screen"}]},{"type":"text","value":" option."}]}],"data":{"quirksMode":false}},"excerpt":"Your antivirus might be protecting you against unwanted screen capture so you should add Screenpresso.exe to the white list or disable…","frontmatter":{"title":"Why my screen turns BLACK when I start a screen capture?","tags":["faq","screenshot","troubleshooting"]},"fields":{"id":"black-screen","language":"en","slug":"/faq/screenshot/black-screen/"}},"similarPosts":{"edges":[]}},"pageContext":{"slug":"/faq/screenshot/black-screen/","id":"black-screen","language":"de","title":"Why my screen turns BLACK when I start a screen capture?","name":"Why my screen turns BLACK when I start a screen capture?","tags":["faq","screenshot","troubleshooting"],"tags_re":"/faq|screenshot|troubleshooting/","canonicalpath":"/support/black-screen/","summary":false}},"staticQueryHashes":["2876086936"],"slicesMap":{}}