Learnpulse SAS values your privacy and desires to ensure your experience with our websites and all our products, mobile applications, softwares, blogs, forums, channels and sharing services are as satisfying and safe as possible.
Personal Information Collected
Information You Provide to Screenpresso website
Learnpulse collects the information you provide when you register to the Screenpresso newsletters, respond to surveys or when you buy licenses online. By providing us this information, you consent to your information being collected and used by Learnpulse. Such information may include your name, address, email address, phone number, your gender or occupation.
We may sometimes track clicks and open rates to measure the performance of our email campaigns. This information is used internally only to help us deliver relevant messaging, and is not shared with any third parties.
Customer Experience Improvement Program
Learnpulse collects information about how our customers use Screenpresso programs and about some of the problems they encounter. Learnpulse uses this information to improve the products and features customers use most often and to help solve problems.
Participation in the program is voluntary, and the end results are software improvements to better meet the needs of our customers.
You can choose to start or stop participating at any time in Screenpresso settings.
Those reports do not contain contact information, such as your name, address, or phone number.
We never collect or store any contents authored by using Screenpresso software: we never collect or store any screenshots nor videos from the end customers except when the user explicitly shares them through Screenpresso sharing options.
Learnpulse collects information about shared contents when the customer uses Screenpresso cloud sharing or iOs Screenpresso application.
We do not collect any data when the customer uses third party sharing features (Dropbox, Google drive, Evernote, …). Refer to corresponding private policy for third parties.
Use Of Information Collected
Performing the services requested
Learnpulse uses customer data to perform the services requested including:
– To communicate practical informations (Newsletters for example)
– To improve customer service
– To personalize user experience
– To improve our Site
– To process payments
– To run a promotion, contest, survey or other Site feature
– To provide content sharing features (Screenpresso cloud)
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We may use third party services like website hosting: OVH.com (http://www.ovh.com/us/support/termsofservice/), emailing services: Mailjet.com (http://www.mailjet.com/Privacy-policy.htm) or Amazon Web Service AWS (https://aws.amazon.com/privacy/) for operating Screenpresso services.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
If you have questions about this policy, please feel free to contact us at:
15 rue Théodore de Banville
This document was last updated on June 16, 2014