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Screenpresso
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Help center
Frequent Asked Questions
Find Software key
How to activate Screenpresso PRO?
How to deploy Screenpresso?
Built-in Editor
2
How to copy a drawing element in the editor?
What are the .presso files?
Others
Installation
10
How to deploy Screenpresso?
How to activate Screenpresso PRO?
Licensing
How to configure Linear integration with Screenpresso?
How to update to the latest version of Screenpresso?
How to uninstall Screenpresso?
How to install Screenpresso?
Licensing
39
How to activate Screenpresso PRO?
Installation
Can I use the free version at the office?
How many licenses do I need?
Upgrades
Is payment secured?
Upgrades
How to transfer a license?
Can I order using a purchase order?
Upgrades
What are the minimum system requirements?
Others
How long does it take to get the license?
What is the update policy?
Upgrades
How to retrieve my activation key/license key?
Others
9
What are the minimum system requirements?
Licensing
Which folders are used?
Is Apple Mac OS X supported?
When does Screenpresso connect to the Internet?
Memory usage?
What are the .presso files?
Built-in Editor
Screenshot
6
Why my screen turns BLACK when I start a screen capture?
Troubleshooting
Can I change ‘PrintScreen’ shortcut key?
Scaling issue
Troubleshooting
Why my screen capture is overly bright?
Troubleshooting
Windows' snipping tool stealing Print Screen key shortcut
Troubleshooting
How to change default image’s definition (DPI)?
Troubleshooting
14
Why my screen turns BLACK when I start a screen capture?
Screenshot
Scaling issue
Screenshot
Why my screen capture is overly bright?
Screenshot
Screenpresso crashes at startup, what should I do?
Windows' snipping tool stealing Print Screen key shortcut
Screenshot
Screenpresso does not start with windows
How to recover recorded video files?
Video capture
The request was aborted: Could not create a SSL/TLS secured channel
I have Windows 8 but cannot use "Direct MP4 recording"?
Video capture
Issue under Windows N
Why shortcut [print screen] key does not always work?
Recorded sound is garbled?
Video capture
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Video capture
What are the installed .NET versions?
Upgrades
13
How many licenses do I need?
Licensing
Is payment secured?
Licensing
Can I order using a purchase order?
Licensing
What is the update policy?
Licensing
support.categories.upgrades
3
Video capture
6
How to recover recorded video files?
Troubleshooting
Why is the screen dimmed outside of the recording area ?
I have Windows 8 but cannot use "Direct MP4 recording"?
Troubleshooting
Can I record a movie?
Recorded sound is garbled?
Troubleshooting
Error with {F447B69E-1884-4A7E-8055-346F74D6EDB3}?
Troubleshooting
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